Shipping policy

Welcome to Rifai UK! Below, you'll find all the details regarding our shipping process to ensure a seamless experience.

Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information as soon as your order has been shipped.

Shipping Destinations
We currently ship across the UK, including Scotland.

Shipping Rates

  • DPD Next Day

    • £8 for up to 5kg

  • Scottish Highlands & Islands (2Day+)

    • £13.02 for up to 20kg (100cm x 230cm)

  • Northern Ireland (2Day+)

    • £14 for up to 20kg (100cm x 230cm)

  • Isle of Man (2Day+)

    • £14.89 for up to 20kg (100cm x 230cm)

Delivery Times

  • Standard delivery: Typically arrives within 3-5 business days.
  • Expedited delivery: Available upon request for faster delivery (please contact us for details).

Carrier Information
All orders are shipped via Moov Parcel, ensuring reliable delivery to your door.

Returns and Shipping Fees
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Original shipping fees are non-refundable.

Additional Information
Delivery times may be impacted during busy periods or due to unforeseen circumstances (e.g., weather conditions or courier delays).
For any shipping-related inquiries, please contact our customer support team at [Insert Contact Information].

Thank you for shopping with us!
We strive to deliver your orders efficiently and are here to assist if you have any questions or concerns.